Many people are currently upgrading to UPC’s very high speed 240Mb/s or 120Mb/s broadband service, but finding that they don’t seem to be getting the full speed. This guide explains why this might be so and the changes you can make that will help you get closer to the full speed of the service.

Note: While this guide specifically pertains to UPC’s service, which are currently the only widespread residential service offering more then 100Mb/s throughout Ireland, a lot of the information contained here is pretty generic and can be applied to any 100Mb/s+ service that might appear over the next few years such as the ESB’s or Eircom’s fibre to the home ( FTTH ) Table Of Contents • Why am I not getting the full broadband speed quoted (120Mb/s, 240Mb/s)? • How do I properly test my broadband connection? • Ok, I’m only getting about 30Mb/s, why? • Ok, I’m only getting about 70 to 100Mb/s, why? • I’m getting close to 240Mb/s wired, but much slower when I do the speed test over WiFi, why? • 2.4GHz versus 5GHz Wifi? • OK, I’d like to buy a better WiFi router, what should I get?

• Can you recommend one? • Ok, so my new router has arrived, how do I set it up with UPC? • Optional Extra steps • What about this bridging I hear about? • I’m still not getting the full speed from wifi? Why am I not getting the full broadband speed quoted (120Mb/s, 240Mb/s)? In the past, the internet speeds we got from our ISP’s were relatively slow and the existing WiFi, networking gear and PC’s we owned were often far faster then the speed that our ISP delivered, so there wasn’t an issue. Recently, UPC has launched super fast 240Mb/s broadband – offering incredibly fast speeds to the residential market.

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However, unfortunately now people are running into issues where their PC’s, networking gear and wifi equipment simply are not fast enough to keep up with the speeds provided by UPC. Wifi is a particularly bad culprit, it is often the case that the UPC modem is in fact delivering the full speed to your home, but your WiFi card is the bottleneck that is stopping you from getting that full speed on your PC or Laptop.

This guide will teach you how to first off all properly test the speed you are receiving and then fix the issues you find. H ow do I properly test my broadband connection? • Connect your PC directly to your UPC router via cat5e or cat6 ethernet cable. • Turn wifi off on your PC • Test your speed on Notes: • You shouldn’t use wifi to do a proper, initial speed test. If you do use wifi to do the test, then you are only testing the wifi’s performance and not the performance of the UPC service.