This is regarding my zain sim card, the new sim card i purchased only worked for one month, after that i faced a problem stating that 'no net work coverage' and i could not make any in/out calls. I complained to zain customer service, daily when i call one staff will attend the call make a note of my compalint and register a complaint number and ask me to wait for 24 hrs.

Most of the days i call and check till today the sim is not activated. Now it is about 25 days passed i got 4 times complaint registratio number no action so far, i dont understand what these technical people doing, why the operators who attend the call cannot solve this problem???? Is this company really doing service to their customers, the zain outlets in saudi arabia the staffs are useless, no response, they just say call 959 complaint number and sort the problem. At least they should advise the customer whether the sim can be activated or not or give a reply to my contact number saying that this sim will not work you buy a new sim etc. So far no response at all from the customer service and i am very upset of this company behaving like this, since i am a expatriate in saudi arabia they are treating like this or what i dont know.

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Please take necessary steps who ever attend to this compliant. 0 Votes Well, I am Saudi and I do I agree with the point that Zain service number 959 is bad quality service besides STC or 902. I was with STC, Mobily and now I am with Zain. I can tell that the best customer service number is 110 for Mobily. Another point when it comes to Service branches, it depends on a customer's personal experience, so from mine I think that Zain is the best. It does not have to do anything with you as an Expatriate, but if you stay away from STC you probably are going to survive. Remember that Saudi Arabia's Telecommunications market is now open with three service providers so why don't you just switch to another provider with the same cell number if you wish and save your mode.

Our updated VIVA App lets you manage your VIVA services from one place. You can pay or check your bills, recharge, find out about our latest offers and so. TO ACTIVATE PREPAID INTERNET SERVICES FOR 5KD ON ZAIN NETWORK FOR 30 DAYS SERVICE. How to deactivate zain sim 5 kd internet.

0 Votes where is go saudi arabia customer there All oparetor is chiter! 12 month ago i goted a LAN line for DSL from STC he saying now all connect box is full you have to wait 2 month after comming new box i will give you DSL connection and your monthly fee 30 SR 2 month 60 SR but i'm wait 2-3-4-5 month but nothink happan and i called fer week staff saying just wait more then 7-10 day i also done becose i want it after 6 month i goted from Mobily brothband you can ask why not get from STC brothband? Ans becoz on this place STC only 2G network i can't wnat 2G after 6 month i called 907 i don't want your LAN/DSL but they don't want to close my account now i have ask you guy they fer month sent me sms your account no.*********** bill:**** SR etc now what i do pay this bill? 0 Votes The best network operator in the kingdom of KSA is zain iam using zain since from 2 years i never face any issues even i got many rewards such as free 300 voucher and lot of other gifts from Zain & there customer service is excellent better then sawa and mobily, i really had a bad experience with the customer service of SAWA & Mobily they dont have manners, some of the representatives of sawa & mobily shouted on me even in the branch they treat you badly. Thats why i left both of them and now im with Zain wonderful world because Zain has launched many attractive offers & packages for saudis & expatriates. In my opinion zain really cares about there customers.

0 Votes Okay guys. One news about Zain. Zain, is said to be the third mobile network operating company in Saudi Arabia. What they are doing for our privacy?? Are they providing any sort of security. A person having training in Zain Saudi Arabia (To be more precise JEDDAH) is able to read our SMS. Is this the privacy our so called ZAIN Mobile Telecom company providing to us???